Your personal information is a trust with us. What information you provide to Nagabai, how it is kept, and where it is used—everything is clearly stated here.
Last updated: 12 October 2026
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Summary: Nagabai places the highest priority on your privacy. We collect only necessary information, never sell it to third parties, and store it using international-standard security measures.
This Privacy Policy ("Policy") explains how Nagabai ("we", "our", "platform") collects, uses, stores, and protects your personal information. This policy applies to the nagabai.com website, mobile app, and all services connected to Nagabai.
By using our site or registering an account, you consent to this privacy policy. If you do not agree with this policy, please refrain from using our platform.
We operate in accordance with the General Data Protection Regulation (GDPR) and international data protection standards. Our privacy policy is regularly updated, and any changes are published on this page immediately.
Nagabai collects only the information necessary to give you the best gaming experience and keep your account secure. Below is a detailed breakdown of the types of information and their purposes:
| Type of information | Example | How it's collected |
|---|---|---|
| Identity information | Name, date of birth, national ID number | Registration form, KYC verification |
| Contact information | Email, phone number, address | Registration & profile updates |
| Financial Information | Bank account, mobile banking number | Deposit & withdrawal process |
| Device & browser information | IP address, browser type, operating system | Collected automatically |
| Gaming activity | Bet history, wins and losses, transaction logs | While using the platform |
| Cookies & tracking | Session data, preferences, browsing behavior | During website visits |
Nagabai never stores your full card number, CVV, or PIN. All payment information is processed as encrypted tokens in compliance with PCI DSS standards.
Each purpose for which your information is used is clearly stated below. We never use information beyond the stated purposes:
Important: We never sell your information to advertising companies. You can opt out of marketing communications at any time.
Your information is stored encrypted on secure servers. Retention periods depend on the type of information and legal requirements:
All information is securely deleted or anonymized after expiry unless required by law.
Nagabai never sells your information. However, it may be shared with trusted partners in the following limited circumstances:
Partner Agreements: All our third-party partners are bound by strict data protection agreements. They can use information only for specified purposes.
Nagabai uses cookies to improve your experience and ensure platform functionality. We use the following types of cookies:
These are essential for the platform to function. They include maintaining login sessions, security tokens, and remembering language preferences. These cookies cannot be disabled.
Used to remember your preferences such as theme, game settings, and display options. These are optional.
Anonymous statistics are collected to understand which parts of the platform are used most. This helps us improve our service.
You can delete or block cookies from your browser settings at any time. However, disabling essential cookies may disrupt some site functionality.
As a Nagabai user, you have full rights over your own information. You can contact our support team to exercise any of the following rights:
Nagabai uses industry-leading technology to protect your information. Our security infrastructure includes:
Your Role: No matter how much security we provide, keep your password strong and don't share it with anyone. Do not click on phishing emails or suspicious links.
Nagabai is strictly prohibited for anyone under 18 years of age. We do not knowingly collect information from minors. Age verification is mandatory in our registration process. If any minor's information is collected by mistake, it will be deleted immediately.
If any parent believes we hold information about their child, please contact our support team immediately.
Nagabai may update this privacy policy as needed. In case of changes:
For any privacy questions, requests, or complaints, contact our dedicated data protection team:
Submit a request to know what information we hold about you. Full details will be provided within 30 days.
Request correction of incorrect or outdated information. You can also update directly from the profile page.
Request deletion of all information beyond legal obligations after account closure.
You can request to limit the use of information for specific purposes, such as opting out of marketing.
Request to export your information in a machine-readable format (CSV/JSON).
You can object to automated decision-making or profiling at any time.
All your information is secured with 256-bit AES encryption. Nagabai follows the same standards used by banks and government institutions.
Nagabai never sells your personal information to advertisers, data brokers, or marketing companies. Your information is used solely to serve you.
Our security team monitors your account 24/7 for unusual activity and takes immediate action if anything suspicious is detected.
With 2FA enabled, no one can access your account even if they know your password. An OTP is sent to your mobile with every login.
Nagabai operates in compliance with international data protection laws. Our security measures are regularly validated through independent audits.
We collect only the information that is truly necessary to provide service. Collecting excess or unnecessary information is against our policy.
Your information is completely confidential and secure. Like millions of Bangladeshi players, you too can enjoy safe gaming on Nagabai's trusted platform.